Keep improving
after deployment.
Monitoring, evaluation, and improvement for deployed workflows.
The pilot ends. The workflow keeps running.
The operating rhythm
Monitor, evaluate, respond, optimize.
01 / 04
Monitor
Reliability and exceptions, watched against deployment baselines.
02 / 04
Evaluate
Quality measured, not assumed.
03 / 04
Respond
Incidents handled with clear ownership and escalation.
04 / 04
Optimize
Cost control and a regular improvement plan.
Continuous improvement
Value improves with every turn.
- KPIs & goals
The value to measure
- Evaluation
Review quality and outcomes
- Roadmap
Prioritise the next change
- Training
Skills and readiness
- Approved change
Release with a named owner
Approved changes return to KPIs and goals.
- Measured evidence
- Human approval
Value to targetImprove the work that costs the most time.
Prioritise by measured results; check each change after release.
Measure: cycle time, quality and cost per taskScope and deliverables
What the service includes.
Operations support
- Monitoring of reliability and exceptions
- Incident management and maintenance
- Integration upkeep
SLA reporting
- Service levels per workflow
- Operational and business metrics together
- Value tracked over time
Periodic improvement plans
- Evaluations and feedback reviewed
- Changes approved by the workflow owner
- Training updated with each change
Choose your model
Operate it yourself, with us, or through us.
| Your team operates | Shared operations | Managed by Amplent | |
|---|---|---|---|
| Monitoring and alerting | ✓ | ✓ | ✓ |
| Performance evaluations | ✓ | ✓ | |
| Incident management | ✓ | ✓ | |
| Cost optimization | ✓ | ✓ | |
| Periodic improvement plans | – | ✓ | |
| Knowledge transfer and documentation | ✓ | ✓ | ✓ |
On the platform
Operations connects to Monitoring & evolution.
On the Amplent Platform, KPIs, evaluations, and the roadmap share one loop.
Monitoring & evolutionOperate, measure,
and improve.
Tell us what is in production and we will propose service levels.
Get started