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Connect the workflow
from end to end.

Agents, software, and people together, with approval gates kept.

Automate the steps that can be automated. Keep the gates that keep you safe.

Agents gather and draft. People approve.

The workflow

An operations process, before and after.

Workflow redesign

Same work. A different way through.

Today

The current sequence.

  1. Intake
  2. Collect data
  3. Check policy
  4. Prepare
  5. Approve
  6. Execute
  7. Notify

With AI

AI where it helps. People where it matters.

  1. IntakeAI assisted
  2. CollectAI assisted
  3. Check policyAI assisted
  4. PrepareAI assisted
  5. ApproveHuman approval
  6. ExecuteWorkflow step
  7. NotifyAI assisted
  • AI assisted
  • Human authority

People stay accountable for the outcome.

Value to targetReturn time to work that needs judgement.

5 of 7 proposed steps use AI assistance.

Measure: hands-on minutes per task, including review
Estimate time savings for this workflowUse your own volume and times

Include review, exceptions and corrections in the assisted time.

Weekly time difference = tasks × (minutes today − minutes with assistance) ÷ 60.

Design rules

Where deterministic software beats AI.

01

Rules are rules

Fixed calculations and lookups belong in software.

02

AI for judgement under variety

Drafting, classifying, and summarising messy inputs.

03

Gates where consequences are

Spend, access, and commitments keep a person on the gate.

04

Exceptions are designed

Every exception has a named owner and a way back.

On the platform

Backed by Routines & integrations.

Routines carry the controls; agents do the work.

  • Approval gates from Governance & policies
  • Integrations your team can maintain
  • Evidence for every action
Routines & integrations
Agent orchestration

Intelligence with a clear boundary.

A request reaches an agent and connected tools. Policy routes consequential actions through human approval, then action and evidence.RequestPerson or routineAgentSkills + contextToolsConnected systemsApproval gateA person owns the decisionActionWithin limitsEvidenceLogged + reviewable!Human authority.Built into the loop.Review, then improve
  1. Request

    From a person or a routine

  2. Agent + tools

    Skills and connected systems

  3. Approval gate

    A named person signs where required

  4. Bounded action

    Within agreed limits

  5. Evidence

    Recorded and reviewable

Evidence feeds the next request.

  • AI capability
  • Human control
Value to targetLess manual preparation per request.

Agents gather context; people keep consequential decisions.

Measure: handling and review time per request

Workflows we have connected.

Connect the workflow
end to end.

Bring the process with the most exceptions.

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